Returns + Exchanges
Do read this carefully.
- All orders are FINAL.
- We cannot amend the shipping address or the items ordered after orders have been processed.
- We are only able to ship to the address specified during checkout.
- We are unable to process refunds for items sent to an address that was provided and/or entered incorrectly during checkout.
- If your tracking information state your order was delivered and you believe this to be an error, please contact your local post office.
- Knots reserves the right to substitute a shipping method if the requested shipping method is not available for your address.
- Knots reserves the right to cancel orders at any time, for any reason.